Vision Insight IO - FAQs

Frequently Asked Questions

Due to the fact that each business is different, we suggest that you start here to get the price.

We can write everything possible to convince you, but the best way to find out is to give us a chance to prove that to you. Words are cheap, but actions speak louder.

Well if you have that question, it means we did not do a good job on the landing page. That's ok we love to learn. Basically our software use computer vision to provide smart insights to your company.

Yes. You can try it free for 7 days. Although we have a special discount this month that you can use it free for 30 days. You must contact our sales team at sales@visioninsight.io to qualify your business for that special discount.

We pride ourselves to provide the best results possible. We don't display our clients for confidentiality reasons. We are not just a company for today and tomorrow we vanish. We guarantee your money back if you are not satisfied, but we want to exceed your expectations.

Certainly. We have a standard NDA that we will sign and provide to you upon request.

We integrate with one of the best payment software in the world, Stripe. We don't keep your full credit card information; just the last four digits and the expiration date. Learn more about Stripe

Yes. You can cancel your subscription anytime. The only thing we would ask from you is to tell us how we could have served you better.

Yes. There is a help button under "My profile" within the software to submit your issue, you can send us an email at support@visioninsight.io or you can call us at (866) 811-6511 and one of our support teams will address your question(s) or issues.

We partner with AWS (Amazon Web Services) to keep your data safe and secured. In addition please review our privacy policy page.

Although we would be heartbreaking to see you go, but we understand companies priorities change at time. You produce the data, but you also own your data. Whenever you want to retrieve your data; you can just submit a request through the software. Please note it may take up to 10 days based on the size of your data.

We take a backup of your data in a daily basis up to 3 months. This type of backup is included in your basic subscription. We offer add-ons that you can purchase to keep your data for up to 7 years as this is the retention policy for most companies.

We have been in the IT software development space since 2005 and have grown with the industry since then. With the passion for technology, we have been focusing on consulting to help businesses to grow where they need our guidance and expertise. We are located in the United States of America in Florida, Miami but we have team members working remotely. Our CEO LinkedIn profile can be found here

Yes. Our enterprise subscription allows you to sign up for multiple years contract. Please contact the sales department for more information or you can call us at (866) 811-6511.

Yes. We integrate with multiple external systems like Stripe and dynamically integrate with your cameras. Our software is flexible enough to connect to any data sources you prefer.

No. As long as the problems you are trying to solve can be solved using computer vision, we can accomodate your request. Please send us a note describing the use case.

Yes. As matter of fact we review your problems very carefully and then we propose solutions before we even discuss price. Please send us a note describing the use case.

Customer Satisfaction: We value customer satisfaction by delivering excellent services and strive for innovation. Innovation:We believe in new ways of helping businesses to grow with new technology in the market. Commitment:We are committed to ensure the success of our existing and prospect clients.

This is a legitimate concern. The data, however, remain yours. We already prepay our data center hosting company to “keep the lights on” for up to 7 years. But in any case we are not planning to go anywhere; we plan to stick around for as many years as possible.

That number varies based on your subscription plans. But we allow up to 1,000 cameras streaming live.

Unfortunately we don't offer on-premise solution at the moment.

Please send your question (s) by clicking here or you can call us at at (866) 811-6511.